Terms & Conditions
This website is operated by Noodle Poodle’s Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Noodle Poodle’s. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
1: The Right to Cancel
When you have placed an order with us, you are able to cancel the order with no charge until the order is dispatched by us.
The customer agrees that unless we agree otherwise the maximum amount of any refund will be limited to the price paid for any returned goods, not including any additional costs whether incidental or otherwise including but not limited to any postage and packaging costs.
Payments with a credit card are refunded to that card. Gift card purchases receive a refund through a credit to the gift card.
3: I’ve Changed My Mind
If you've changed your mind and need to return an item, you have 14 days from the date of delivery to return your item(s). You will normally be liable for the postal cost of returning the item(s) as well as the postal cost of shipping the item(s) to you.
Your item(s) needs to be:
- Unused and with all original components
- In its original packaging with no damage to the packaging
- In a resalable condition
- With its proof of purchase
- With any free items that came with the product
- Ensure that any returned item(s) are adequately package to prevent any damage to the item(s) in transit
Refunds will be processed by the original payment method. If you paid by card, it could take up to 5 working days to appear back in your account; with PayPal, refunds can take up to 30 days.
4: Damaged or Lost In Transit
You agree that we cannot be held responsible for any damage that might be caused during transit.
If you receive items from us that have been damaged in transit, then must:
- Inform us of any damage within 3 days of receiving the item(s)
- Supply us with a description and photographic evidence of any damage
- Supply us with any additional information required by the postal service
We will then be able to file a claim against the postal service and arrange to replace or refund you for the damages item.
5: Faulty Goods
Any goods which are proven to be faulty or have been incorrectly dispatched may be returned to us within 14-days of receiving them.
The recipient agrees that they will:
- Supply us with a description and photographic evidence of the fault
- Provide us with proof of purchase
- Cover any return postage cost
- Ensure that any returned item(s) are adequately package to prevent any damage to the item(s) in transit
Once we have confirmed that the item is faulty then we will either send a suitable replacement item(s) or refund you for the full cost of the item(s) and any reasonable postal costs that you incurred.
If you need to return the item(s) we will advise you of the postal service to use. If you chose to use a more expansive postal method, then we may only refund your postage costs for the lower amount.
6: Postage Times
Any postage times stated are given purely as an estimated guide only. The actual postage times may vary greatly from those stated either verbally or in writing or by any other method.
7: Signed for Deliveries
Some deliveries may require a signature upon delivery. If no answer is obtained at the delivery address a card will be left. The recipient may need to collect the parcel or arrange redelivery of the item(s).
If you are sending a gift, please advise the recipient to expect a delivery.
Should the recipient fail to collect the parcel and the item is returned to us we cannot be held responsible. In this case, you will have to cover any additional postage cost.
Any refund that may be issued for item(s) that are returned in this manner will be limited to the cost of the items(s) and will not include any postal costs. In this even we reserve the right to also deduct the costs of any additional postage charges that we may incur.
8: Product Images
Product images are for display purposes only. The actual product may sometimes vary slightly in appearance.
9: Product Descriptions
Product descriptions are for general information purposes only. The actual product may sometimes vary slightly from the description given.
10: Product Categories & Descriptions
For ease of use the products on our site may be sorted into categories.
Although we try to ensure that the products listed on the site appear within the correct categories and have the correct descriptions this cannot be guaranteed, and mistakes may be made. For this reason, you must always carefully check any items(s) that you receive before they are used.
If you do purchase any products, which you cannot use because they may appear in the wrong category or were given an incorrect description, please contact us to discuss the possibility of a refund.
We will confirm acceptance of your order in writing, by a message on the website, an email or both. If an item you order is unavailable, we will contact you as soon as possible to make alternative arrangements.
We are not liable for any technical errors and will contact you as soon as possible to resolve any problems.
12: Vouchers, Promotions & Special Offers
We may from time to time offer promotional prices and special offers. If you are a lucky recipient of an offer, the validity will be clearly stated to you either on the website, or on the voucher.
In the event of any problems with a voucher or promotion, please contact us.
13: User Comments, Feedback & Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
14: Errors, Inaccuracies & Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
You agree to indemnify, defend and hold harmless Noodle Poodle’s, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensor, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforce-ability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
18: Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
19: Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Great Britain.
20: Change to the Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes